Privacy Notice & Policies

ASAL INTERIORS (“We”) are committed to protecting and respecting your privacy.

We respect your privacy and are committed to protecting your personal information. This privacy notice will inform you how we look after your personal information when you visit our website (regardless of where you visit it from) and use our services. This privacy notice will explain your rights and how the law protects you.

Our website is not intended for children, and we do not knowingly collect data relating to children.

You must read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your information. This privacy notice supplements the other notices and is not intended to override them.

So that you know, the personal information we hold about you must be accurate and current. Please keep us informed if your information changes during your relationship with us.

Controller

Asal Interiors Ltd is the controller and is responsible for your personal information.

Our contact details

Asal Interiors is a sole trader office at 2 Telcon Way, London, SE10 0XL

info@asalinteriors.com

Our website may include links to third-party websites, plug-ins and applications. Clicking or enabling those links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Personal information that we collect about you

We may collect, use, store and transfer different kinds of personal information about you and process the following information about you:

Identity information – such as your first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender

Contact information – such as your postal address, email address and telephone numbers

Financial information – such as your bank account and payment card details

Transaction information – such as details about payments to and from you and other details of products and services you have purchased from us

Technical information – such as information from your visits to our website, your browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website and/ or the App

Profile information – such as your username and password, orders made by you, your interests, preferences, feedback and survey responses

Usage information – including information about how you use our website and services

Any other information relating to you which you may provide to us

Marketing and communications – including your preferences in receiving marketing from us

If you fail to provide personal information to us where we need to collect it by law or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a product or service you have with us, but we will let you know if this is the case right now.

How we collect your personal information

We use different methods to collect information from and about you, including through:

  • Information you give us. You may give us information about you by contacting us on our website, www.asalinteriors.com, when you create an account with us when you register or visit us in one of our venues or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website, subscribe to our service, search for a product, place an order, participate in discussion boards or other social media channels on our website, enter a competition, promotion or survey, when you report a problem with our website or when you join any marketing scheme.

    Information we collect about you.As you interact with our website, we may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We collect this personal information by using cookies and other similar technologies. Please see our cookie policy for further details.

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

  • Information we receive from other sources. We may receive information about you if you use any other websites we operate or our other services. In this case, we will inform you when we collect that information. It may be shared internally and combined with data collected on this website. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies). We may receive information about you from them.

We also collect, use and share aggregated statistical or demographic data. Aggregated data may be derived from your personal information but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, suppose we combine or connect aggregated data with your personal information so that it can directly or indirectly identify you. In that case, we treat the combined data as personal information, which this privacy notice will use.

We do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How we use your personal information

We use information held about you in several ways in the provision of our services, as follows:

  • To administer and protect our business and website, including troubleshooting, auditing and monitoring its use.

  • Data analysis, system maintenance and support and survey processes.

  • To register new customers of our business who have signed up to or contacted us via our website to process your order, including managing payment fees to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us to provide and improve our services to you to notify you about changes to our service, terms or privacy policy to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you to ensure that content from our website is presented most effectively for you and your computer to make suggestions and recommendations to you about goods or services that may be of interest to you.

We use your personal information on the following bases:

  • To perform a contract, such as engaging with you so that we can provide our services to you

  • To comply with legal and regulatory requirements

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, such as to keep our records updated and to study how customers use our products or services, to develop our products and services and grow our business to inform and update our marketing strategy for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).

Marketing

Generally, we do not rely on consent as a legal basis for processing your personal information other than sending direct marketing communications to you via email. If you receive marketing communications from us and no longer wish to do so, you may unsubscribe at any time by contacting us at info@alasinteriors.com

We will get your express opt-in consent before we share your personal information with any company outside of Laura Hammett for marketing purposes.

You may receive marketing communications from us if you have asked for information from us or purchased goods from us, and in each case, you have opted in to receive that marketing.

If you don't want to receive our marketing messages, this will not apply to personal information provided because of a product purchase, product experience or other transaction.

Change of purpose

We will only use your personal information for the reasons we collected it unless we think we need to use it for another reason. That reason is compatible with the original purpose.

If we need to use your personal information for an unrelated purpose, we will let you know and explain the legal basis which allows us to do so.

So that you know, we may process your personal information without your knowledge or consent in compliance with the rules above that are required or permitted by law.

Sharing your personal information

We may be required to share your personal information with certain trusted third parties by specific contractual obligations that we have with them and to assist us in providing you with our services, including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you

  • Analytics and search engine providers that assist us in improving and optimising our website and/ or our App

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your data in the same way as set out in this privacy notice if we are under a duty to disclose or share your data to comply with any legal obligation or to enforce or apply our terms of use or terms and conditions, contracts and other agreements; or to protect the rights, property, or safety of Laura Hammett Ltd, our customers, or others.

This includes exchanging information for fraud protection and credit risk reduction with other companies and organisations.

How we protect your personal information

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used or accessed unauthorised, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and are subject to a duty of confidentiality.

We have established procedures to deal with any suspected personal information breach. We will let you and any regulator of a breach where we are legally required to do so.

How long we keep your personal information

We will only keep your personal information for as long as you need it to do what we've collected.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means. We also consider legal and regulatory requirements, which require retaining personal information for a minimum period, limitation periods for taking legal action, good practice and our general business purposes.

International transfers of your personal information

We may need to transfer your personal information from the European Economic Area (EEA) to provide our services to you. If that is the case, we ensure a similar degree of protection is afforded by ensuring that we only transfer your personal information to countries deemed to provide adequate protection for personal information by the European Commission.

Your rights regarding your personal information

You have certain rights about your personal information under the European Union’s General Data Protection Regulations and other data protection laws. You can Request access to your personal information and how we process it. Request correction of the personal information that we hold about you. Ask us to delete your information object to us processing your personal information request the restriction of processing of your personal information

  • request the transfer of your personal information to you or a third party.

  • withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing before you withdraw your consent. If you withdraw your consent, we may be unable to provide our services. We will advise you if this is the case when you withdraw your consent. Please note that even after you have chosen to withdraw your consent, we may be able to continue to process your personal information to the extent required or otherwise permitted by law, particularly in exercising and defending our legal rights or meeting our legal and regulatory obligations.

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other website users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You agree that we should use cookies by continuing to browse the site.

If you agree, a cookie is a small file of letters and numbers that we store on your browser or your computer's hard drive. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and see how visitors move around our website. This helps us improve how our website works, for example, by ensuring that users find what they are looking for easily.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

Website Cookies

CraftSessionId – will expire as you close the browser window.

Google Analytics Cookies

  • ga cookie is used to distinguish users and has an expiration of 2 years.

  • gid cookie is used to distinguish users and expires 24 hours.

  • gat cookie is used to throttle requests and has an expiration of 1-minute.